Shipping policy

At Restova, our goal is to provide a seamless and efficient delivery experience, ensuring your path to recovery begins as soon as possible. We take great pride in our logistics to guarantee that every order is handled with professional care.

1. Domestic Shipping (USA)

We currently ship to all 50 states, including Hawaii and Alaska. As a U.S.-based company, we utilize reliable domestic carriers (USPS, UPS, and FedEx) to ensure your package arrives safely.

  • Standard Shipping: 3–7 business days.

2. Order Processing Time

  • All orders are processed within 1–2 business days (excluding weekends and holidays).
  • You will receive a notification email as soon as your order has been dispatched from our fulfillment center.

3. Tracking Your Order

Once your order has shipped, you will receive an automated email containing your tracking number.

4. Address Accuracy

Please ensure that your shipping address is entered correctly at checkout. Restova is not responsible for orders shipped to incorrectly provided addresses. If you notice an error after placing your order, please contact our support team immediately.

6. Lost or Damaged Packages

In the rare event that your package is lost during transit or arrives damaged, please reach out to our customer excellence team within 48 hours of the delivery date. We will work quickly with the carrier to resolve the issue or issue a replacement.